Industry pioneer, Hotel ICON, has once again been awarded a four-star rating at the annual Forbes Travel Guide Star Award unveiled on 19 February 2020. Based on the experiences of a highly qualified team of anonymous inspectors who assess 1,898 entities against 900 objective industry standards, the world-renowned and only global rating system for luxury hotels, restaurants and spas, offers designations for five-star, four-star and recommended properties.
Acknowledged as one of the top 16 luxury hotels in Hong Kong, Hotel ICON earns this prestigious hospitality recognition for the sixth consecutive year and is also named as one of the eight four-star properties in Hong Kong.
“Forbes awards are very important to us as the world’s first fully integrated teaching and research hotel since they are based on very structured inspections by highly-trained professionals. Forbes is a useful training and standard model for our property. It is also a way to recognise and celebrate our team for their excellence,” said General Manager Richard Hatter of Hotel ICON. “This is a great motivation for us to continue to strive for service excellence and engage with our guests from the bottom of our hearts!”
To elevate guest experiences at every touchpoint, Hotel ICON has recently launched a range of bespoke packages for corporate travellers, families and couples alongside special occasion room settings and unique dining experiences to create lasting memories for the most discerning guests.
“Every year we continue to see the bar raised higher, and hotels pushing themselves to deliver completely memorable guest experiences,” said Filip Boyen, Chief Executive Officer of Forbes Travel Guide. “Our hotel, restaurant and spa of the year awards are based on our well-known commitment to integrity, and are being awarded to the highest official scoring properties.”
For a detailed explanation of how Forbes Travel Guide compiles its star ratings, please visit www.forbestravelguide.
For room reservations or enquiries, please call (852) 3400 1000 or email book@hotel-icon.com. To learn more about Hotel ICON or book online, visit https://www.hotel-icon.com.
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