The HotelsCombined Recognition of Excellence is not a ranking list, but a group of outstanding accommodations chosen based on a strict set of criteria. Alberto Castellucchio, Market Manager of HotelsCombined United States, states, “What is different about the Recognition of Excellence is the way information is gathered and analyzed: it all depends on the guest and his or her experience with that particular accommodation.”
To be considered, properties must meet the following criteria at the time of judging:
- A rating of 8.50/10 or above with a minimum of 50 customer reviews certified by HotelsCombined.
- HotelsCombined couldn’t detect any major customer service problems, nor recurring or unresolved issues.
HotelsCombined takes into great consideration the way the hotel staff answered the Hotels communication team, demonstrating their commitment in providing quick assistance.
The Property Manager, Dee Gaskin, said, “We are very proud to be recognized for providing clean and comfortable accommodations with a dash of southern hospitality. Quality customer service and customizable offerings are key to making each and every guests’ home away from home an affordable and worry-free experience.”
“We are thrilled to be working with the best hotels in the United States and BCA Furnished Apartments is certainly among them,” said Alberto Castellucchio, Market Manager of HotelsCombined United States.
Castellucchio continues, “With HotelsCombined, 30 million people are finding the best deals available on-line every month. With this award, we’d like to make it even easier for every traveler to identify the best hotel for customer service and therefore the best value for their money.”
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