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How about this for smart – WOW – Korean Air Launches Facial Recognition Boarding in Atlanta

December 10, 2019 Headline News No Comments Email Email

No more scrambling to find your boarding pass if you fly with Korean Air from Atlanta, although I recognise only a few Australians will, but this must be a sign of things to come for boarding an aircraft, with Korean Air implementing facial recognition boarding in Atlanta, USA, from November 1.

This some would say a rather lesser known, but clearly technologically global leading airline, Korean Air recently announced that passengers taking flight KE036 in Atlanta will be able to board after a facial recognition scan without scanning their boarding pass.

Now, if that is not a WOW, I don’t know what is!

Korean Air says that facial recognition boarding has been made possible with technology that takes a photograph of the passenger’s face and automatically checks whether it matches the passenger’s passport and boarding pass information, adding that they believe the service is expected to enhance efficiency of identification checks and strengthen security while reducing boarding time for passengers.

Korean Air is also currently using airport facial recognition services in Singapore and Los Angeles and will begin to provide facial recognition boarding services in Atlanta from November through a technological cooperation with its joint venture partner Delta Air Lines.

Korean Air will also expand facial recognition boarding to New York (JFK) in December and is also preparing for the installation of facial recognition services in line with the Incheon International Airport Corporation’s Smart Airport Plan, so if you fly through Seoul with Korean Air, which I highly recommend having recently experienced doing so, expect to experience this innovative service soon.

Meanwhile, Korean Air has also expanded self-check-in kiosk services in Incheon to allow for seat assignment and self-tagging of baggage, with the kiosks expected to reduce a passenger check-in time by more than 30 percent.

In line with global trends and changing technology, Korean Air says it plans to continue to expand and develop smart air travel services to enhance the passenger experience.

Korean Air, which I flew on recently from London to Seoul and on to Brisbane and found to be excellent, [check out my flight review below], is a relatively unknown airline in Australia, at least in that while we see its aircraft from time to time, it was actually, established in 1969 and is one of the world’s top 20 airlines carrying more than 26 million passengers in 2018.

Just to give their operation some scale and perspective, Korean Air operates over 460 flights per day to 126 cities in 44 countries on five continents, with a modern fleet of 169 aircraft and employing over 20,000 people, with Korean Air’s core business including passenger, cargo, aerospace, catering and in-flight sales.

The airline’s main hub is at the Seoul Incheon (ICN) International Airport Terminal 2 which opened in 2018 and which I also recently visited, and it is fantastic.

Korean Air is also a founding member of the SkyTeam airline alliance, which together with its 19 members annually carries 630 million passengers worldwide, on more than 14,500 daily flights, covering 1,150 destinations in 175 countries.

In 2019 Korean Air celebrated its 50th anniversary, so please check out my recent flight review below and I am sure you will be impressed: –

A Report by John Alwyn-Jones

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