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Mr. Alex Willats has been appointed as General Manager of China World Summit Wing, Beijing, in charge of the overall operation of the hotel.

Mr. Willats is originally from the UK and has more than 25 years of experience in the hotel industry. Prior to joining China World Summit Wing, Beijing, he was General Manager of Shangri-La at The Shard, London. During his career, he has also managed The Ritz London, Claridge’s, and Dusit Thani Bangkok. Mr. Willats joined Shangri-La Hotels and Resorts in 2015 and has since worked at Shangri-La properties in Qatar, Oman, Indian and The Philippines.

An experienced international hotelier with a considerable luxury experience in Europe, the Middle East, and Southeast Asia, Mr. Willats is passionate about the hotel industry. Mr. Willats graduated from the National Centre for Hotel Management, South Bank University with a BA (Hons) in Hotel Management, also awarded a scholarship to Cranfield School of Management thanks to his outstanding results.

“The word ‘discovery’ is very important in the hotel industry. You have to take a positive attitude to discover the true needs of your guests in order to offer them the best possible service and experience”. Mr. Willats hopes to bring many new creative ideas and services to China World Summit Wing, Beijing, combining the local culture of Beijing and China with the hotel’s contemporary style and outstanding facilities.