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New Caledonia launches new trade website and e-learning platform for travel agents

May 13, 2020 Visit STH Pacific & Oceania No Comments Email Email

New Caledonia Tourism is pleased to announce a new trade website and e-learning platform for travel agents. Designed to grow agents’ knowledge and understanding of New Caledonia, both the website and platform feature practical information to engage the industry with the South Pacific archipelago. In addition to this and to celebrate the launch, agents who complete the e-learning platform will have the opportunity to win a spot on a famil to New Caledonia.

Accessible at trade.newcaledonia.travel, the new trade website includes brochures, maps and imagery for agents as well as a dedicated section on how to sell New Caledonia, containing itineraries and a list of wholesalers. Key industry events will also be added once social distancing measures have been relaxed.

The training platform, which is accessible at trade.newcaledonia.travel/training, features interactive content like videos, images, mini games and quizzes for agents to acquire relevant information to better sell New Caledonia. The platform includes one level with three modules, each taking approximately 20 minutes to complete. The first module presents general information on New Caledonia, including its geography, history, fauna, flora, climate and more. The second module focuses on information travellers need before visiting the destination, including currency, entry requirements and cost of living. The third and last module focuses on everyday life and culture in New Caledonia. Additional levels, including new modules, are set to be added throughout 2020 and beyond.

A badge and score system add a light-hearted sense of competition for agents. Those who rank highly in the badge and score system will go in the draw to win a spot on a famil to New Caledonia, which includes flights provided by the national airline, Aircalin. The famil will take place once travel restrictions have been lifted, and more information, including terms and conditions, can be found at trade.newcaledonia.travel/destination/incentives.

“We’re excited to launch the new e-learning platform and updated trade website,” said Emilie Hess, Director of New Caledonia Tourism in Australia. “Our agents are our backbone, and we want to ensure they have access to the best, most up-to-date information on New Caledonia so they are well prepared to work with their clients both now and into the future. It’s our hope that these resources are a one-stop-shop for agents, and that the incentive provides a little positivity during these unprecedented times.”

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