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O-VRAT – Frequently Asked Questions

January 28, 2020 Apps No Comments Email Email


FAQ – Off-Vessel Risk Assessment Tool (O-VRAT)

Can anyone use the app?

The O-VRAT app is freely available for download for iOS and Android in the iTunes App store and Google Play. However, in order to access the functionalities of the app, a username and password is required. The app is only available to field staff and other staff working for AECO member companies.

How do I get access to the app?

If you work for an operator who is a member of AECO, please contact them and ask them to request a username and password for you.

Will the O-VRAT app be mandatory?

The O-VRAT app has been created as a tool help field staff carry out risk assessment in the field. Use of the app is not mandatory. It will be up to each member to decide if and how they wish that their field staff should use the app.

Can the app be used without internet connection?

Yes, the app is designed to be used in remote areas without internet connection. The user must download the app and regions, which contain maps and guidelines, when they have internet connection. After that, the user can carry out and save risk assessments. The user can also post comments and photos from the sites that they visit. Once the user has internet access again, they can click “Sync data with cloud” to upload their risk assessments, comments and photos.

Who can see the comments and photos that I post from a site?

When visiting a site, users have the options of adding notes and photos. All app users will be able to see this information once their app is synced. The purpose of this is to let field staff leave (near) real-time notes about the conditions of a site to help other field staff carry out safe landings.

How is my personal information handled?

In order to create a user account for app users, AECO needs to register data about the user. This includes full name, e-mail address and the name of the AECO member(s) that they work for. This information is provided to AECO by the AECO member(s) that the user in question works for. Your information will be stored securely and will never be sold or disclosed for other purposes. You can withdraw your consent at any time.

AECO uses third parties for storage and processing of data, including IT suppliers. They only process data on our behalf and may not use it for their own purposes, as outlined in the Data Processing Agreement that they have signed with AECO.

AECO is an international organization registered in Tromsø, Norway, and is subject to EU’s General Data Protection Regulation (GDPR) and Norway’s Personal Data Act. The Norwegian Data Protection Authority (DPA) is the supervisory authority for protection of personal data in Norway.

Who can see the risk assessments that I make?

Every completed risk assessment is accessible to the user who created the risk assessment. In addition, the completed risk assessment is uploaded to a central database once the user synchronizes their app. AECO has access to all risk assessments that have been synched with the central database. AECO reserves the right to share risk assessments with the operator that the staff member is working for at the time that the risk assessment was logged.

AECO also reserved the right to collect and analyze anonymized data derived from usage of the app and risk assessments, which may be used for statistical and analytical purposes.

What happens if I work for more than one operator?

Each user can be registered as working for more than one operator. When making a risk assessment, the user chooses which operator they are currently working for from a scroll down menu.

I have forgotten my username and/or password, what should I do?

Please send an email to aeco(a)aeco.no

I am experiencing technical difficulties with the app, what should I do?

Please send an email to aeco(a)aeco.no for technical support issues.

When will the app be launched?

The app will be launched ahead of the 2020 Arctic cruise season.

Has the app been tested by field staff?

Yes, a beta version of the app has been tested by field staff and other staff working for AECO members prior to the launch of the app.

Will the app function as field operations manual?

AECO currently does not have a field operations manual. However, the intention is to create a function in the O-VRAT app where field staff can access all of AECO’s guidelines in PFD format, accessible offline.



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