In recent years, Rabobank has undertaken a sweeping digital transformation initiative to improve customer experience. With so much international business, its Singapore operations provided an ideal testing ground for digital workflows and e-signatures with Adobe Sign.
Some of the results Rabobank Singapore has seen with Adobe Sign:
- Adobe Sign helps the team turn documents around in a few hours – In the past, it could take several days for the bank to finalize a document, as each required several rounds of drafting, checking and authorization.
- Adobe Sign streamlines credit line approvals – Instead of circulating a stack of papers to six departments, the e-signature workflow removes friction and offers visibility into who has signed and who hasn’t, making the bank more responsive to client needs.
Following these successes, the use of Adobe Sign quickly took hold across Rabobank Singapore. And with widespread adoption, the entire Singapore office serves as a model for Rabobank operations across the Asia-Pacific region.
For more information on how Adobe Document Cloud and its e-signing capabilities is helping financial intuitions like Rabobank Singapore deliver faster, better customer experiences as part of a Customer-Centric Business Transformation, please refer to this blog post.
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