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Rail Europe has introduced and launched their 2020 training and reward program called ‘Once Upon a Train’.

A brand new concept, the year-long program has been designed as a fictional story that invites agents to double up as special agents, where they are encouraged to don on their investigative hats and jump on board to solve the mystery of the lost round-the-world Golden Train Ticket.

Every fortnight starting today, agents will receive via eDM a new story based on either a European or great train journey product (also published here), where they will be able to gather the necessary clues to solve the mystery of the stolen ticket.

With each story told, agents can win a spot prize (a generous $100 voucher) by completing the accompanying quiz. Credit from completing the quizzes also go towards earning a Rail Expert certificate. Agents who ace the program and solve the mystery by naming the location or landmark correctly will then go into a draw to win a place on one of three luxurious famils taking place in 2021. Winners will be announced in December 2020.