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Rail Europe ‘s new website and app to be launched before the summer

May 29, 2020 Rail No Comments Email Email

Rail Europe will launch a newly designed international booking website and app in the coming weeks. The vision of this new platform is to provide an enhanced booking experience so that travellers can discover Europe more easily and more quickly.

During the lockdown period, Rail Europe has been working on a whole new booking experience, with a view to aligning all of its current worldwide websites. The Rail Europe app has also been given a new look and feel. Both will be launched in June, in time for the opening up of many European countries, when people will start planning their holidays again. One of the new features is a user-friendly tutorial to help customers navigate the new platform and experience just how intuitive it is when it comes to exploring Europe’s cities, coasts, culture and lesser known corners.

In addition to a new contemporary look, Rail Europe has developed a state-of-the-art booking engine which gives customers access to its wide booking inventory. On the app, available on Android and IOS, customers can buy European tickets, view their purchases offline, and have access to more mobile tickets.

The website will also make it easier for Rail Europe’s customers to process refunds and exchanges independently, with a wide array of expert Help articles to advise them.

“We are looking forward to launching this new booking experience for our customers. We have been working hard these last few weeks in order to make sure that travellers can book their upcoming holidays or reunions with family and friends on the new platforms”, says Dâu-Khôi Ngûyen, Rail Europe President and CEO.

Rail Europe continues to ensure that travellers are kept well up to date updated in terms of post-lockdown travel news, with a dedicated Help article providing details on entry conditions and sanitary measures put in place by all rail operators in Europe.

Rail Europe will launch its newly designed website and app gradually during the month of June, depending on the markets.

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