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Expect exciting deals and amazing packages on a range of products from hotels to attractions, and the opportunity to contribute to a worthy cause when you redeem your SingapoRediscovers Vouchers (SRV) with Trip.com.SUPPORTING BENEFICIARY GROUPS & LOCAL TOURISM WITH “PAY IT FORWARD”
INITIATIVE

Trip.com will introduce “Pay It Forward” – an initiative aimed at supporting beneficiary groups and
local tourism businesses. From 1 December, Singaporeans may donate the products bought using
their SingapoRediscovers Vouchers (SRV products) to selected beneficiary groups through
Trip.com’s platform, allowing the beneficiaries to visit specific attractions and enjoy a meaningful day out.

Ms Ru Yi, Area General Manager, Trip.com, said: “As an authorised booking partner, Trip.com will
collaborate closely with our partners and execute marketing campaigns to attract and encourage
Singaporeans to redeem their SRVs as the vouchers will have a multiplier effect on spending.
“At the same time, we acknowledge that some may want to donate their SRV products to a
meaningful cause. In line with our committment to supporting the community, Trip.com will embark on this initiative through which Singaporeans may donate their SRV products – such as attractions or tours tickets – to specific local beneficiary groups which will allow the beneficiaries to visit and enjoy a meaningful experience at the attraction.”

Throughout the SRV campaign, Trip.com will partner different organisations and attractions. The first programme will run from 1 December 2020 to 15 January 2021, and seeks donations of 100 tickets for beneficiaries from Boys’ Town to visit Singapore Zoo.

Ms Ru said: “Boys’ Town has been supporting children and youths in need for many decades and it
is a privilege for us to partner with them for the launch of Pay It Forward. We hope Singaporeans will support this initiative and also consider ways through which each of us can play a part in supporting Boys’ Town and its various programmes. Let us come together and make a difference in the lives of these children and youths.”

Dr Roland Yeow, Executive Director, Boys’ Town, said: “We would like to take this opportunity to
express our gratitude to Trip.com for choosing us as a beneficiary group. We hope Singaporeans
will donate their SRV products generously and know that it will go a long way in bringing joy to the
less privileged youths of Boys’ Town.”

Through this initiative, Trip.com hopes to raise awareness about the specific beneficiary groups, rally and inspire its users and other stakeholders to come together and support them, as well as maximise the level of support provided to the local attractions and businesses.

VARIETY OF OPTIONS AND PLATFORM EXCLUSIVE BENEFITS FOR USERS

Working with its extensive network of partners, Trip.com will introduce innovative bundled
promotions, customised packages and unique experiences for various groups, including families,
couples and individuals. Trip.com will introduce exclusive packages aimed at enhancing the
experience of Singaporeans when they embark on their “SingapoRediscovers” journey – whether for
a stay at a hotel, to join a tour or to visit an attraction.

On top of redeeming the SingapoRediscovers Vouchers, existing Trip.com users will also be able to
utilise their Trip Coins to offset the final purchase price.

Daycation Fun!
Make a day out with family even more exciting with Trip.com’s array of daycation packages and
itineraries. Book a Resorts World Sentosa Daycation Package through Trip.com and receive a
limited-edition Sesame Street Bag, perfect for a day out with the young ones.

Big Bus Singapore Christmas Light-Up Tour 2020
For those who want to enjoy the festive atmosphere, Trip.com will also be offering exclusively the
“Christmas Light-up Tour 2020” which will take guests through scenic spots in the heart of the city.
Dream Staycation Packages Trip.com offers the perfect opportunity to indulge in your dream staycation with a wonderful array of packages depending on your preferences. Highlights include:

• Mandarin Oriental Singapore – Special Package with 6pm check out (from $299++)
Includes breakfast for two adults and one child (under six years old), $100 dining credit, late
check out at 6pm (applicable for stays from January to June 2021).
Mandarin Oriental Singapore
• Shangri-La Hotel Singapore – Garden Wing City Deluxe Package (from $348++)
Includes breakfast for two adults and two children (below five years old), complimentary one
rollaway bed, $50 dining credit, 20% off 60-minute spa packages at Chi, The Spa, and one
session of Buds and Splash zone access.
Shangri-La Hotel Singapore
• Raffles Singapore – A Raffles Family Christmas (from $969++)
Includes breakfast for two adults and two children, a real Christmas tree to decorate with the
family, $50 credit at the Boutique and $50 F&B credit.
• Singapore Marriott Tang Plaza Hotel (from $280++)
Includes breakfast for two adults and one child (under five years old), and complimentary
upgrade to Premier Deluxe for check-ins between Mondays to Thursdays for Trip.com users.
• Hotel Boss Singapore – Superior Room Package (from $85++)
Includes complimentary upgrade to next available room type, early check-in (10am) and late
check-out (3pm).
• Four Points by Sheraton Singapore, Riverview – Stay. Eat. Mookata (from $178 nett)
Includes breakfast for two, Mookata set with Thai Milk Tea for two valued at $110 nett.
Four Points by Sheraton Singapore
• PARKROYAL COLLECTION Pickering – Bed & Breakfast (from $238++)
Includes breakfast for two adults and one child (under 12 years old), 20% off dining at Lime
Restaurant, and complimentary mixology and cooking classes.

PARKROYAL COLLECTION Pickering
Exclusive Perks – Late checkout, dining credits and attraction tickets
To encourage its users to book a staycation during the weekdays, Trip.com will also provide perks
such as a guaranteed late checkout for bookings at PARKROYAL COLLECTION Pickering and other
selected hotels. When booking a stay at Trip.com partner hotels such as Mandarin Oriental, Resorts
World Sentosa, Shangri-La Singapore, The Barracks Hotel Sentosa and more, users will also receive
additional F&B/dining credits of up to $100.

Trip.com is also bringing together various partners to create hotel and attraction bundle perks that
inspire Singaporeans to explore the city with fresh eyes. For example, Amoy Hotel’s Heritage
Package will include a tour of the historic Fu Tak Chi Museum and a selection of treats from the
renowned Tong Heng Delicacies.

Elevating Customer Experience
To further elevate the customer experience, Trip.com will be collaborating with its corporate partners, including foodpanda, Shopee, BlueSG, Sentosa Islander, YouTrip and Partipost to introduce additional user benefits.

Members of “Friends of Trip.com” programme who book a local staycation package may enjoy
complimentary COVID-19 Staycation Insurance underwritten by Etiqa Singapore. This is exclusively
for Trip.com users (subject to terms and conditions).

SUPPORTING MERCHANTS
Trip.com will work closely with merchants to develop attractive packages and promotional strategies that cater to customer needs. Trip.com has also committed $2 million to develop marketing campaigns and collaborations with corporate partners to increase visibility and support product sales on the platform over the seven-month campaign.

In addition, Trip.com will facilitate expedited payment for its hotel partners, processing payment on
the same day or the following day – depending on the individual partner’s preference – to aid in
cashflow management.