Revenue management professional, Ms. Carol Tsai, has joined Wharf Hotels as Group Director Revenue Management and Distribution, taking the lead on crafting new strategy for more profitable revenue share across Niccolo and Marco Polo Hotels.Formerly with Banyan Tree Hotels and Resorts based in Phuket subsequent to her revenue role with Outrigger Hotels and Resorts for Asia Pacific, Carol brings with her a wealth of knowledge in rate analysis, dynamic pricing and OTA management.
“I am delighted to welcome Carol to my team and to the Wharf Hotels family. As a respected sales and marketing leader, Carol introduces her expertise to the luxury corporate and leisure traveller and will provide our hotels with support and direction on new market segmentation opportunities,” said Sandy Russell, Vice President Sales and Marketing, Wharf Hotels.
A Masters graduate in Hotel and Food Service Management from Florida International University, Carol completed a stint with Mandarin Oriental Macau before expanding her role into the region.
At leisure, she enjoys traveling, watching new movies, cooking, baking and playing tennis.
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