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Savi Sets Exciting New Benchmark In Booking Technology For Business Travellers

September 14, 2018 Tech No Comments Email Email

First there was Sam, now there is Savi.

Flight Centre Travel Group (FCTG) today launched to market a new product innovation for business travellers – Savi, an exclusive online booking platform powered by the latest in artificial intelligence (AI).

Unveiled at FCTG’s headline corporate travel event, Illuminate in Melbourne, Savi’s launch follows the introduction of Sam in 2017. Sam is FCTG’s ‘chatty’ pocket travel assistant app and AI-driven chatbot.

Designed in collaboration with FCTG’s technology partner Serko, Savi is available exclusively for the customers of FCM Travel Solutions, Corporate Traveller, Stage and Screen and Campus Travel.

James Kavanagh, the Executive General Manager of FCTG’s corporate brands, said Savi incorporated exclusive functionality that would generate significant time efficiencies for individual users and overall cost savings for businesses.

“Savi includes all the key functionality of a standard online booking tool but is so much more … our product team has worked very closely with Serko to ensure the front-end customer experience is seamless,” he said. “Savi is faster, simpler and includes richer travel content.”

James said Savi was unique in that it offered customers persona-driven modules that enhanced the online experience for users.

“Savi includes exclusive modules such as Savi SelectSavi Voice and Savi credits, all delivering significant efficiencies and cost savings for business travellers, Travel Bookers and their companies,” James said.

“Savi’s unique design and functionality sets a new standard for corporate online booking tools. Online business travel booking is about to get faster, easier and far more personalised with Savi.”

The product also includes richer travel content that is exclusive to Flight Centre Travel Group.

Savi will be made available for select FCTG corporate customers to trial over the coming weeks.

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