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Scenic launches global e-training platform for agents

February 1, 2019 Training No Comments Email Email

Scenic has today launched a new global e-learning platform – Agent Academy – providing custom built product training courses for travel agent partners across its group of brands – Scenic Luxury Cruises and Tours and Evergreen Cruises and Tours.

“This new global training platform has been developed in conjunction with key agents in Australia to provide a central point for detailed product training and updates”, said Emma Davie, Director Trade Sales and Commercial Partnerships Scenic.

“This e-learning portal is a valuable new industry tool, offering quick, easy to complete courses on a continuing basis to assist agents better understand and sell our product portfolio, enabling them to broaden their knowledge and better service their client’s needs.

“Four courses will be available as of the launch date of 30 January 2019. Throughout the year new product courses will be offered aligned with product launches across the Scenic Group brand portfolio. The portal will provide unlimited 24 hour access on any digital device, with the ability to return mid-course allowing agents to learn at their own pace and convenience”, said Ms Davie.

As a launch incentive for agents to experience the Agent Academy, Scenic is offering $1000 Scenic Rewards points to the first consultant in each Australian state to complete the four launch courses by 28 February. The next 50 to complete the courses will receive $100 Scenic Rewards points.

Anthony Laver, Group General Manager Marketing for Scenic says, “We are very excited to be launching this new e-learning program as part of a major global initiative. This will provide our agent partners with the most up to date product training in an easy to use, accessible tool that has been designed with industry input to ensure its effectiveness and success”.

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