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We have released our latest flight schedules for the October and November 2020, and you may refer to our web advisory for more information.

Scoot is currently scheduled to operate to 20 destinations across the following countries and territories in the next two months – Australia, China, Hong Kong, Indonesia, Japan, Malaysia, Philippines, South Korea and Taiwan. Semarang, the second Indonesian destination transferred from SilkAir to Scoot after Yogyakarta, will commence operations on 21 October 2020.

Enhanced Scootsurance Coverage includes COVID-19 cover

Scoot has enhanced its Scootsurance coverage, underwritten by AXA Insurance, to include COVID-19 cover, offered at the same price as before, for flights departing Singapore.

Since 2018, Scoot has partnered with AXA to introduce Scootsurance, a comprehensive travel insurance that can be conveniently purchased during or after flight booking, via FlyScoot website. Scootsurance is distinguished by its exclusive benefits for Scoot customers, such as up to an additional S$25,000 of inflight personal accident protection while on Scoot flights, and reimbursement of a booking, even if it was paid for with KrisFlyer miles, in the event customers are unable to travel.

The enhanced Scootsurance coverage with COVID-19 cover will include overseas medical expenses coverage of up to 10,000 SGD and quarantine allowance of up to 1,000 SGD, as well as hospitalisation allowance, emergency medical evacuation and repatriation, repatriation of mortal remains back to Singapore and trip cancellation, curtailment and rearrangement, arising from COVID-19 infection.

Exclusions for the coverage may apply, for more information, you may refer here.

One-time Free Date Change & Travel Waiver Policy Extension

We are pleased to update that we have extended both our One-Time Free Date Change for New Bookings and COVID-19 Travel Waiver Policy to 31 December 2020, to allow our customers to book with confidence and peace of mind if they do have to travel. Under the Travel Waiver Policy, affected customers get to choose between a 100% refund to their original mode of payment or a 120% refund in Scoot vouchers, should their flights be cancelled.