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Skyscanner Adds Airline Safety Information To Ease Traveller Anxiety

August 7, 2020 OTA News No Comments Email Email

 Skyscanner has this week launched new airline safety ratings to help restore confidence amongst travellers looking to book flights, as international travel restrictions are eased and updated. 

Powered by AirlineRatings.com in an exclusive global partnership with Skyscanner, the ratings score airlines based on their health and safety policies in the wake of COVID-19. Travellers will be able to see individual airline scores for each of the following measures:

  • Face masks mandatory
  • Plane deep cleaned daily
  • Flight crew wearing PPE
  • Passenger sanitation packs provided
  • Changes to food service

Skyscanner launched the ratings based on in-depth customer insights relating to flight safety concerns in the wake of the COVID-19 pandemic. A June survey* of over 850 travellers highlighted that airlines’ approach to passenger and crew wellbeing was the most important element to help reduce traveller anxiety and inform flight selection, followed by health screening processes and enhanced cabin cleaning processes.

“In this uncertain time for air travel, it’s essential that we do all we can to empower travellers to make informed decisions and support the industry as it works to restore consumer confidence,” comments Phil Donathy, Senior Director of Product for Skyscanner. “Our research shows that travellers want to better understand airline safety measures to get a sense of what the experience will be like on-board in a COVID-19 impacted world. With this week’s launch, we’re pleased to be able to provide that additional layer of clarity from hundreds of the world’s airlines.”

“We applaud Skyscanner for its proactive approach to passenger confidence at this challenging time,” said AirlineRatings.com founder Geoffrey Thomas. “The new COVID-19 ratings have already resulted in a number of airlines upgrading their safety measures to comply.”

Skyscanner partnered with AirlineRatings.com to surface comprehensive and trustworthy ratings sourced directly from more than 400 airlines globally, with data regularly being refreshed as airlines update their information. Ratings are live across all global markets for Skyscanner users on desktop platforms.

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