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Sofitel Melbourne On Collins High Retention Of Staff Leads To Best Australian Hotel Award

June 7, 2018 Accolades No Comments Email Email

Luxury Travel Magazine’s 14th annual Gold List Awards, voted by readers, has just been announced, with Sofitel Melbourne On Collins named Best Australian Hotel.

The magazine has a long and rich history with luxury and has a circulation of over 42,000 people in Australia with 5,500+ readers across multiple cities around the world voting in this year’s Gold List Awards.

Clive Scott, General Manager Sofitel Melbourne On Collins says “Like artists, the Sofitel Ambassadors craft magnifique moments for our guests. Creating unforgettable experiences. This prestigious award recognises their continual efforts and I’m incredibly proud to work with our talented team here at Sofitel Melbourne On Collins”.

The award also recognises the hotels ability to retain staff in an industry that’s notorious for its high turnover. Clive adds that “we have guests who choose to stay with us because they want to see our staff again”.

Terence Murphy, Guest Relations Manager, has been working at the property for 33 years moving from various roles as Housekeeping Coordinator from 1983 to 1993 then to the Butler, looking after such guests as Joan Collins, Prince Michael of Kent and Bob Hawke during the early 90’s. Today Terence attributes his long tenure to “The wonderful arts sponsorships that the hotel supports, its reward and recognition program as well as seeing friends (as opposed to guests) check back into the hotel” adds Terence.

Luxury Travel Magazine – Gold List Awards has been announced in the magazine’s winter issue on stands now from 1st June, 2018 with the full list of winners on

To enquire about employment opportunities at Sofitel Melbourne On Collins, phone +61 3 9653 0000 or email

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