Sydney Airport’s international passengers can now get directions, flight updates and information about shops, restaurants and other facilities in Hindi and Arabic when using the airport’s digital wayfinding kiosks.
The addition of Hindi and Arabic to Sydney Airport’s 17 wayfinding kiosks at T1 International means wayfinding directions are now available in nine languages including English, German, French, Korean, simplified Chinese, Japanese and Spanish.
The user-friendly kiosks allow passengers to quickly and easily find their way around the airport, locate facilities such as showers and ATMs, get detailed information about shops and restaurants and find up-to-date flight information, including boarding status and gate details.
Sydney Airport CEO Geoff Culbert said the addition of Hindi and Arabic was part of an ongoing focus on using technology to enhance the airport experience for all passengers.
“We’re pleased to add Hindi and Arabic to the list of available languages,” he said.
“We continue to see strong visitor numbers from India and through the Middle East, with 16.5 per cent year-to-date growth from India. This increasing number of visitors contributes significantly to tourism, economic growth and job creation in NSW.
“Our multi-lingual wayfinding kiosks play an important role in making travellers from around the world feel welcome here in Sydney.”
The move is just one of many recent technology-driven improvements across the airport, such as Sydney Airport’s landmark facial recognition trial and the introduction of self-service check-in and bag drop at T1 International.
Sydney Airport has also introduced a real-time queue measurement system, as well as in-terminal navigation using Apple and Google Maps. The airport was also the first organisation outside of greater China to introduce Chinese navigation app Baidu Maps. Passengers can also get up-to-date flight information via the @flySYD Facebook and Twitter pages.
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