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The Ritz-Carlton, Macau Shines in Forbes Travel Guide Star Awards

March 1, 2019 Accolades No Comments Email Email


Just months after winning honors in Forbes Travel Guide’s “2018 World’s Most Luxurious Hotels” and “2018 World’s Most Luxurious Spas”, The Ritz-Carlton, Macau and ESPA at The Ritz-Carlton, Macau have achieved top marks in the publication’s annual Star Awards, by receiving five stars for excellence in service and facilities for the third consecutive year from Forbes Travel Guide, one of the world’s most trusted and established voices in luxury travel and accommodation. Lai Heen, The Ritz-Carlton, Macau’s authentic Chinese restaurant, also made the prestigious list with a four-star rating.

Mr. Rauf Malik, Vice President of Operations at JW Marriott Hotel Macau and The Ritz-Carlton, Macau said, “Guests at The Ritz-Carlton, Macau have come to expect impeccable, world-class service with each visit, as well as facilities and amenities that make their stay with us truly memorable. We are delighted that our efforts to deliver such experiences have been recognized once again by a leading authority like the Forbes Travel Guide, and we invite guests from around the world to experience an extraordinary and unforgettable stay at The Ritz-Carlton, Macau – from our attentive service, to our delectable cuisine, to our indulgent spa.”

Forbes Travel Guide awarded The Ritz-Carlton, Macau five stars for its quality facilities, outstanding culinary experiences, world-class spa and unsurpassed views of Macau. The all-suite hotel, located at the internationally renowned Galaxy Macau™, has set the standard for luxury accommodation and taken its place as one of the most sought-after hotel experiences in the market since it opened in 2015.

Calling ESPA at The Ritz-Carlton, Macau “a calming retreat amid the lights and liveliness of action-packed Cotai”, Forbes Travel Guide cited the spa’s unique signature treatments, natural products and luxurious facilities in bestowing its highest rating of five stars. Guests who seek to indulge the senses and replenish the mind, body and soul can expect nothing short of the finest, personalized experience at ESPA, which is regarded as an indispensable part and a key highlight of staying at The Ritz-Carlton, Macau.

Forbes Travel Guide gave Lai Heen an impressive four stars for its sumptuous Cantonese delicacies and captivating contemporary décor. The restaurant is considered a must-try by aficionados of global cuisine and a stellar example of Cantonese fine dining, both for locals and overseas visitors.

In recent years, The Ritz-Carlton, Macau has attained more than 70 coveted titles, with highlights that include:

  • Michelin Guide Hong Kong and Macau (2016-2019) – Luxury Hotel
  • Michelin Guide Hong Kong and Macau (2017-2019) – One Michelin-star Award – Lai Heen

                Michelin Guides have made tourism and the search for unforgettable experiences available to all since 1900.

  • Hong Kong Tatler Best Restaurants Hong Kong and Macau Edition (2017) – Top 20 Best Restaurants – Lai Heen

A title of recognition for the restaurant’s outstanding dining offerings and service, evaluated based on a stringent system by anonymous judges.

  • Hong Kong Tatler Best Restaurants Hong Kong and Macau Edition (2018-2019) –Best Restaurants – Lai Heen

A title of recognition for the restaurant’s outstanding dining offerings and service, evaluated based on a stringent system by anonymous judges.

  • 100 Top Tables (2016-2018) – Lai Heen

Published by the South China Morning Post, 100 Top Tables is the CEO’s dining guide to the best restaurants in Hong Kong and Macau.

  • TTG China Travel Awards 2016 – Best Luxury Hotel in Macau

Recognizing “The Best of Greater China’s Travel Industry Since 2008”, the TTG China Travel Awards honor stellar organizations across the airline and hotel sectors.

  • 9th SpaChina Awards – Most Attractive Spa Treatment of the Year

ESPA at The Ritz-Carlton, Macau was recognized for its Carol Joy London Caviar & Pearl treatment, which features a massage-based facial for hydrating, lifting and detoxifying. Guests are also pampered with a glass of complimentary Champagne and caviar canapés in the comfort of the relaxation room.

  • 8th SpaChina Awards – Best Hotel Spa of the Year

ESPA at The Ritz-Carlton, Macau emerged a winner among illustrious peers in recognition of its luxuriously stylish setting and idyllic treatments with intimate, personalized service.

  • 7th SpaChina Awards – Best Men’s Treatment of the Year

ESPA at The Ritz-Carlton, Macau stood out among other nominees for its L’Homme Parfait treatment, which features a holistic experience specially designed for modern gentlemen.

  • 13th AsiaSpa Awards – Men’s Spa Treatment of the Year

One of the most anticipated and respected spa awards, the AsiaSpa Awards recognize the industry’s finest for their contributions to raising the level of spa experiences across the region.

  • CEI – Readers’ Choice 2016: Best New Venue Opening

CEI is Asia’s premier corporate events magazine covering the best MICE venues, industry insights and ideas to help organizers plan successful events, conferences and meetings.



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