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The Westin Resort Nusa Dua, Bali Adapts To The New Normal For Guest Wellbeing

August 25, 2020 Hotel News No Comments Email Email

The Westin Resort Nusa Dua, Bali is adapting to the new normal through the implementation of stringent Cleanliness, Health and Safety protocols that add to guest safety and comfort. Stay at this serene contemporary beachside resort and make priceless memories to treasure forever.

Situated in an exclusive enclave on Bali’s southern shore, and with a prime beachfront location, our five-star resort is ready to embrace the return of our business and vacationing guests. Enjoy a safe, recharging stay and experience total renewal as our dedicated associates deliver thoughtful service and ensure that guests feel safe in the new normal.

With seven restaurants and bars, an award-winning Heavenly Spa by Westin, direct access to the white sandy beach, extensive facilities for business travellers, freshwater and saltwater swimming pools, Westin Family Kids Club, an exclusive array of signature services and a strong focus on guest wellbeing, there is something for everyone to enjoy at The Westin Resort Nusa Dua, Bali.

We are committed to ensuring peace of mind and safety for our guests and our associates, so we have deployed scientifically supported practices and innovations to improve hygiene, while supporting a comfortable guest experience. On arrival, guests pass through a thermal scanner and luggage is disinfected before being brought into the hotel. Face masks are mandatory for all guests upon arrival and in public areas of the resort, and all our associates are wearing both masks and gloves.

Our already stringent cleaning protocols have been further heightened with frequent and rigorous cleaning of all areas with hospital-grade disinfectants, including all high-touch areas, like elevator buttons, handrails and door handles. Hand sanitizing stations have been strategically placed around the resort, and all of our associates who work directly with guests wear PPE. Furniture has been rearranged in public spaces and restaurants to ensure safe distancing,

Behind the scenes, guests can rest assured that we are maintaining high standards. In the kitchens, restaurants and bars, everyone handling food and drinks has been trained in safe preparation and service practices according to Global Food Safety guidance, while all our associates have received enhanced training in sanitation and hygiene.

While guests may have less face-to-face contact with our associates, we have enhanced service to create greater connection, harnessing technology to assist with the current situation. The Marriott Bonvoy app can be downloaded to guests’ smartphones and is full of useful features, including mobile check in and check out, mobile room key and mobile chat to connect with Westin associates. Information around the resort is accessible by a quick QR code scan, while all menus, including room service, are now digital and are also easily read via QR code on the app.

Guests rooms are a delightful safe haven and are deep cleaned and disinfected after each check-out, with special attention made to items such as the AC control, remote controls, phone, chair armrests and more, so each new guest can be confident of the cleanliness. In-stay housekeeping has also been reduced so that the only person who comes into your room is you.

Attention has been paid to ensuring that all the resort facilities, from the cabanas on our pristine beach and our restaurants, to the meeting rooms, event spaces, and the adjacent Bali International Conference Center, enhance our guests’ feeling of safety and confidence, allowing everyone to relax and make the most of their stay and the attentiveness of our team. Enjoy a meal at one of our outstanding restaurants, stroll along the beach, lounge by the pool and soak up the sun, take a yoga class, pump iron in the gym or play tennis or volleyball, indulge yourself with a refreshing and restorative spa treatment, conduct business meetings or gather with friends, safe in the knowledge that The Westin Resort Nusa Dua, Bali is focused on your wellbeing.

The Westin Resort Nusa Dua, Bali is proud to have been awarded the official New Normal Verification Certificate by the Governor of Bali. The certificate is a requirement from the Bali Tourism Department for all hotels in Bali to verify operations comply with new normal protocols, and Westin Nusa Dua is one of a few five-star hotel recipients in Bali to have already received this.

Whether you are looking for an idyllic beachside escapade, to host an event, or are in Bali on business, The Westin Resort Nusa Dua, Bali is ready to welcome you for a safe and comfortable stay.

Check out the new normal video HERE for The Westin Resort Nusa Dua, Bali.  We continue to extend genuine Balinese hospitality to our leisure and business guests.

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