Travelport, a leading technology company serving the global travel industry, has added a new Stay Safe feature for agents connected to its API or industry leading Smartpoint agency desktop solution. Stay Safe is a searchable amenity which enables hotels to highlight to travel agents that they have signed up to industry-wide safety initiatives, within the agent’s booking workflow, making it easier for travel agents to share information important to travelers in their hotel shopping decisions.
Jason Toothman, Global Head of Agency Sales at Travelport said, “The information travelers want about the properties they’re considering hotel stays at has changed through the course of 2020. Adding a way for hotels to clearly communicate with travel agencies, who can then share this information with their customers, is a simple but important way for Travelport to make the agency workflow more efficient and less frustrating. As our industry recovers from the impacts of the global pandemic, Travelport is doing all it can to support initiatives which will help people travel safely.”
Since the pandemic hit earlier this year, several trade and government bodies, including the World Travel and Tourism Council (WTTC) and the World Health Organization (WHO), have issued guidelines to support recovery in the hotel sector. These are designed to define what the necessary health and safety attributes are and to enable hoteliers to communicate them in a consistent way. These initiatives focus on enhanced hotel cleaning practices, social interactions, and workplace protocols to meet the new challenges and expectations for health and safety.
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