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“Typing is evil!” says ChekRite CEO Jordan Millar

December 4, 2019 Business News No Comments Email Email

Jordan Millar, CEO of ChekRite, says the reason his digital alternative to paper-based inspections doesn’t have a keyboard or include any writing by the operator is because “Typing is evil”.

ChekRite captures the information in an easy-to-use, secure way that helps businesses ensure compliance, increase consistency of their processes and reduce costs, but unlike his competitors, Mr Millar, who has degrees in Artificial Intelligence and Software Engineering, built the prototype without a keyboard, which has surprised his competitors.

“A lot of our users are blue-collar, so we’re trying to make it as easy and intuitive as possible for them,” says Mr Millar, who used to head up global innovation for the highly regulated insurance giant, AXA.

“That’s why there’s no keyboard. Being as easy to use as an ATM was the benchmark because the people that use our products have massive amounts of technical skill in their specific area. What they’re not usually hired for is for their technological skills or their ability to type in a phone screen, so we have made it as easy to use as possible, with less room for error than typing in words.

“For example, imagine you’re working for a car hire company and a car comes back with a broken headlight. There’s only a finite number of things that can be wrong with the headlights, but if you asked 10 people what’s the matter with it – you’d get 10 different answers.

“It could take someone minutes to write it on a keyboard, whereas with ChekRite, it can be answered accurately within seconds with just three questions, and photos can be stored, for additional context or clarification.”

Mr Millar claims that unlike his competitors, who design products with the person who ultimately wants the information in mind, ChekRite is designed for the person who actually captures and enters the information in.

“Structuring forms around the person who needs it at the end is pretty antiquated,” he adds. “As the information is digital you can manipulate it for the needs of different people at the end or throughout the process,” he adds. “Ultimately, a checklist is reminding you what you should be looking at, and recording where there are problems.”

He states that it’s quantifiable, and then from a compliance perspective, it’s replacing paper-based forms known as ‘ticking and flicking’.

“When it comes to safety and compliance, you can have pieces of paper or you can have peace of mind. ChekRite enforces a process helping you ensure that you are compliant and removes the human error that can sometimes be involved. We reduce the business risk associated.”

While ChekRite can be done in real-time, the system can operate completely offline without needing a network connection, which is perfect for those customers in the middle of nowhere and down mine shafts.

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