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Uniworld Adds New Course To Agent Training Platform

June 18, 2020 Training No Comments Email Email

Uniworld University, the comprehensive agent training program of award-winning Uniworld Boutique River Cruises, has launched its latest course educating travel agents on what’s new for Uniworld in 2021.  Travel agents will learn the ins-and-outs of Uniworld’s updates for 2021, including a new rail itinerary, more dates for the popular new Peruvian Amazon itineraries, and the new health and sanitation protocols that will go into effect when Uniworld resumes cruising.

“Next year is already proving to be a very successful year for us.  We’re seeing that our guests still want to travel, so we want to prepare our travel agents with the most comprehensive tools to stay up-to-date with our offerings,” says Ellen Bettridge, President & CEO of Uniworld. “Every year, we focus on elevating the standards of the river cruising industry, and in 2021 we are not only bringing new itineraries and destinations, but we’re also introducing an entirely new way to travel with Uniworld. Our agents are such an imperative part of our business, and we want to ensure that they understand Uniworld’s points of difference and all of the exciting things to come for our brand.”

What’s New for 2021:

  • Cruise & Rail: Uniworld is partnering with The Golden Eagle Danube Express to launch a whole new way to travel, debuting 30 July 2021. The luxury train trip complements the Uniworld experience perfectly on the newly transformed S.S. La Venezia, offering the ability to see multiple destinations in an efficient, comfortable and stylish manner, without having to pack up between each town. Better yet, everything is included. The itineraries, Cruise & Rail: Venice & The Swiss Alps and Cruise & Rail: Milan, Venice & The Swiss Alps, will have pre and post-cruise options: two nights in Lugano and Lake Como including accommodation, tours, and all transportation.
  • Classic Germany & Amsterdam: Debuting on 30 April 2021, Uniworld’s new Classic Germany & Amsterdam sails for eight days from Amsterdam to Nuremberg on the River Princess. This itinerary includes even more active offshore excursions like a treetop hike at Steigerwald Nature Reserve in Bamberg and a hike to Festund Marienberg, perched on a hilltop high above the city of Würzburg.
  • Rhine, Main & Danube Discovery: Debuting 30 April 2021, Uniworld’s Rhine, Main & Danube Discovery is a 15-day sailing from Amsterdam to Vienna on the River Princess. Guests will cruise along the most scenic parts of the three rivers and take part in sampling local specialties from crisp Rieslings to brandy spiked Rüdesheimer coffee. This itinerary is a combination of the Authentic Danube and Classic Germany & Amsterdam itineraries.
  • Peruvian Amazon: With the recently launched Peruvian Amazon sailings being in such high demand, Uniworld has added extra itineraries available to book for 2021. On the 15-day Peruvian Amazon & Machu Picchu Exploration guests spend seven nights onboard the Aria Amazon, dine on five-star cuisine sourced fresh from the rainforest, and stay in one of just 16 suites onboard, each with floor-to-ceiling windows.

The completion of this 15-30 minute course is required for agents to continue qualifying for Uniworld River Cruise Specialist benefits. After completing the course, graduates can enjoy Special Travel Agent rates discounted up to 60%, and a River Cruise Specialist email badge. Agents can access all courses from Litmos, the educational platform from TTC Agent Academy, which now offers a mobile app, SAP Litmos, to be used on phones or iPads. Travel Agents must enter once downloaded. Agents can also earn continuing education credits with Uniworld University through CLIA.

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