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‘We own safety.’ Boeing chief speaks out on 737 MAX

April 10, 2019 Headline News No Comments Email Email


Boeing chief executive Dennis Muilenburg has declared “safety is our responsibility, and we own it” in a statement on the 737 MAX and its controversial MCAS function, implicated in the recent fatal crashes of Lion Air Flight 610 and Ethiopian Airlines Flight 302.

Muilenburg revealed Boeing is setting up a high-level committee to review the company’s policies and processes for aircraft design and development.

The official preliminary report on the Ethiopian Airlines crash, from Ethiopia’s Ministry of Transport and Aircraft Accident Investigation Bureau, paints a grim picture of pilots battling a computer to keep control of the plane.

One section says: “At 05:40:41, approximately five seconds after the end of the ANU [Aircraft Nose Up] stabiliser motion, a third instance of AND [Aircraft Nose Down] automatic trim command occurred without any corresponding motion of the stabiliser…”

At the end, “an AND automatic trim command occurred and the stabiliser moved in the AND direction from 2.3 to 1.0 unit in approximately 5 seconds. The aircraft began pitching nose down.”

Boeing has shed more than USD 26 billion in market value since the Ethiopian Airlines crash in March, ABC News in Australia reported yesterday. Lawsuits from relatives of both 737 MAX crashes are flowing in.

On Wall Street, the Dow Jones index lost 84 points – dragged down by a sharp drop in Boeing’s share price (-4.4%). Boeing’s stock dive began after it said it would cut production of its 737 MAX aircraft by nearly 20% “signalling it did not expect aviation authorities to allow the plane back in the air anytime soon”.

Boeing is the biggest US exporter by dollar value. The 737 MAX crisis is affecting other companies as well, those which make the aircraft’s fuselage and components.

Boeing chief executive Dennis Muilenburg, pictured with US President Donald Trump in South Carolina at the rollout of the first Boeing 787-10 Dreamliner in 2017.

Here is a transcript of Muilenburg’s full statement:

As we work closely with customers and global regulators to return the 737 MAX to service, we continue to be driven by our enduring values, with a focus on safety, integrity and quality in all we do.

We now know that the recent Lion Air Flight 610 and Ethiopian Airlines Flight 302 accidents were caused by a chain of events, with a common chain link being erroneous activation of the aircraft’s MCAS function. We have the responsibility to eliminate this risk, and we know how to do it. As part of this effort, we’re making progress on the 737 MAX software update that will prevent accidents like these from ever happening again. Teams are working tirelessly, advancing and testing the software, conducting non-advocate reviews, and engaging regulators and customers worldwide as we proceed to final certification. I recently had the opportunity to experience the software update performing safely in action during a 737 MAX 7 demo flight.  We’re also finalizing new pilot training courses and supplementary educational material for our global MAX customers. This progress is the result of our comprehensive, disciplined approach and taking the time necessary to get it right.

As we continue to work through these steps, we’re adjusting the 737 production system temporarily to accommodate the pause in MAX deliveries, allowing us to prioritize additional resources to focus on software certification and returning the MAX to flight. We have decided to temporarily move from a production rate of 52 airplanes per month to 42 airplanes per month starting in mid-April.

At a production rate of 42 airplanes per month, the 737 program and related production teams will maintain their current employment levels while we continue to invest in the broader health and quality of our production system and supply chain.

We are coordinating closely with our customers as we work through plans to mitigate the impact of this adjustment. We will also work directly with our suppliers on their production plans to minimize operational disruption and financial impact of the production rate change.

In light of our commitment to continuous improvement and our determination to always make a safe industry even safer, I’ve asked the Boeing Board of Directors to establish a committee to review our company-wide policies and processes for the design and development of the airplanes we build.  The committee will confirm the effectiveness of our policies and processes for assuring the highest level of safety on the 737-MAX program, as well as our other airplane programs, and recommend improvements to our policies and procedures.

The committee members will be Adm. Edmund P. Giambastiani, Jr., (Ret.), former vice chairman, U.S. Joint Chiefs of Staff, who will serve as the committee’s chair; Robert A. Bradway, chairman and CEO of Amgen, Inc.; Lynn J. Good, chairman, president and CEO of the Duke Energy Corporation; and Edward M. Liddy, former chairman and CEO of the Allstate Corporation, all members of the company’s board. These individuals have been selected to serve on this committee because of their collective and extensive experiences that include leadership roles in corporate, regulated industries and government entities where safety and the safety of lives is paramount.

Safety is our responsibility, and we own it. When the MAX returns to the skies, we’ve promised our airline customers and their passengers and crews that it will be as safe as any airplane ever to fly. Our continued disciplined approach is the right decision for our employees, customers, supplier partners and other stakeholders as we work with global regulators and customers to return the 737 MAX fleet to service and deliver on our commitments to all of our stakeholders.

Edited by Peter Needham



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